1. Introduction
EyeTravelTurkey, owned and operated by Kaşkaloğlu Eye Hospital, values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

2. Information We Collect
We collect different types of personal data, including:

• Personal Identifiable Information (PII): Name, surname, date of birth, nationality

• Contact Information: Email address, phone number, postal address

• Medical Information: Health records, medical history, and treatment details

• Travel Information: Passport details, flight and accommodation details (if applicable)

• Financial Information: Payment details for medical services (processed securely)

3. How We Use Your Information
We use your data for the following purposes:

• Booking and managing medical appointments and procedures

• Facilitating travel and accommodation arrangements

• Providing medical treatment and follow-up care

• Communicating updates regarding services and appointments

• Improving our services and patient experience

• Complying with legal and regulatory requirements

4. Legal Basis for Data Processing
We process personal data under the following legal grounds:

• Your consent for medical and travel-related services

• Performance of a contract (appointment booking, medical procedures)

• Compliance with legal obligations

• Legitimate interest in enhancing our services and patient care

5. Data Protection and Security
We implement strong security measures to protect your personal data:

• Encryption of sensitive information

• Secure storage with restricted access

• Regular audits to ensure compliance with data protection regulations

6. Data Sharing and Third-Party Disclosure
We do not sell or rent personal data. Your data may be shared only with:

• Medical professionals involved in your treatment

• Travel service providers (only with your consent)

• Regulatory authorities when required by law

• Third-party payment processors for secure transactions

7. Data Retention
We retain personal data only as long as necessary for medical, legal, and business purposes. Medical records are stored securely in compliance with healthcare laws.

8. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request a copy of your personal data

• Right to Rectification: Correct inaccurate or incomplete information

• Right to Erasure: Request deletion of personal data (subject to legal requirements)

• Right to Restrict Processing: Limit how we use your data

• Right to Data Portability: Receive your data in a structured format

• Right to Object: Object to data processing in certain circumstances

• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at: info@kaskaloglu.com

9. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. You can control cookie settings in your browser.

10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

11. Contact Us
For any questions regarding this Privacy Policy, please contact:

Kaşkaloğlu Eye Hospital / EyeTravelTurkey
Alsancak, 1400. Sk. No:10, 35220 Konak/İzmir
Email: info@kaskaloglu.com
Phone: +90 (532) 596 16 01

We are committed to ensuring the security and confidentiality of your personal data.